Sparkle Jewellery terms and conditions should be read carefully and understood fully before you make your purchase. Should you have any queries regarding our terms and conditions, please do not hesitate to contact us at email@example.com and we will be happy to help in any way we can.
- Sales will only go through once full payment has been received. You will be sent a confirmation email once payment is confirmed.
- Sparkle Jewellery will make every effort to keep our on-line stock levels up to date but in the unlikely event that an item is chosen and not in stock you will receive a notification email explaining this and all money will be refunded to you within 30 days. Sparkle Jewellery is not liable to give compensation for any disappointment caused in this situation.
- You are responsible for providing us with correct contact and delivery details.
- Delivery times are estimated times only and can change without notice. All items can be tracked one they are in transit.
The above conditions do not affect you statutory rights.
We will refund or replace any goods that may have arrived in un-useable or faulty condition or different from those ordered. You have the right to cancel your order at any time for any reason before delivery and within 7 days after receiving your goods when you return it to us in saleable condition by post. For hygiene reasons we cannot offer refunds on pierced jewellery unless they are of unsatisfactory quality or unfit for purpose.
Should you decide to request a refund please notify us immediately by emailing firstname.lastname@example.org. After seven working days the sale is considered closed and we will not make a refund. Please also note that items must be returned with all of the tags intact and should be in their original packaging.
We will fully refund the money paid to us within 30 days to your credit/debit card and this does not include original delivery charges.
In the event of you cancelling your order within the time frame mentioned above, you will be responsible for the cost of returning your goods to us in an unworn and saleable condition. Sparkle Jewellery will not be responsible for any return shipments that are lost or damaged while in return transit, thus we advise you return the product by registered post service for your protection. If you do not return the goods within 30 working days we may reduce your refund to cover the cost of collecting the goods.
Next day shipping anywhere in Ireland (including Northern Ireland) is just 4.95 EUR by secure professional courier service. You will receive a tracking number for your item and because it is handled by courier only this prevents damage in transit. In order to receive your purchase by next day orders should be placed by 1.00pm (excluding weekend and bank holidays).
UK and Worldwide:
For shipping addresses within the UK (excluding Northern Ireland) you can choose from standard or express post. The rates and transit times are as follows and are regardless of size or order:
- Standard Post - Transit time 3/4 working days by normal post at a cost of 4.00 EUR (approx 3.50 GBP).
- Express Post - Transit time 2/3 working days by registered post at a cost of 8.00 EUR (approx 7.00 GBP).
For shipping addresses within the rest of Europe and Worldwide please contact Sparkle Jewellery by emailing email@example.com for exact shipping rates.
Sparkle Jewellery will fully comply with the Irish Data Protection Act 1988 and 2003 to guarantee that your personal information is kept secure. We use personal information for purposes of administering our business activities, providing the products and services you requested and to process your payment.
Should you wish to place an order with www.sparklejewellery.ie you will be asked to provide your name, address, contact number and email address. This information is needed to process your order or in the event we need to contact you regarding any changes to your order.
Personal information is not shared with third parties for any other purpose than the processing of your order and any information collected on the site is given voluntarily. We may send emails from time to time regarding newsletters or changes to the site but it is possible to opt out of these emails at any time.
Sparkle Jewellery may also disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the Web site Terms and Conditions of Use; or (d) act to protect the interests of our users or others.
We do not collect any payment details on this site or have access to personal payment information. All card details are securely captured by Realex Payments and encrypted at the point of authorisation. Realex have their own security and protection in place and are fully PCI compliant to the highest level of PCI.
This Policy was modified on 25/11/2011.